Answer: We charge a small service fee of $30-$130 for our personalized booking services depending on the complexity of your trip. This fee allows us to provide you with expert support and access to exclusive deals, ultimately saving you time and money in the long run.

Answer: We take all special requests into account. Please inform us of any dietary restrictions, accessibility needs, or other preferences when you book, and we will do our best to accommodate them.

Answer: Travel insurance is not required, but highly recommended as it protects you from unexpected events like delayed flights, lost luggage, etc.

Answer: If you need to make changes to your booking, please contact us directly through Whatsapp, E-Mail, or Call . We’ll assist you with any modifications and provide guidance on any fees or penalties that may apply. (notice: if you contact us outside of office hours, please call the airline help desk directly.)

Answer: You can reach us through our contact page, via email, or by phone. Our customer service team is available during business hours 9am-5pm (GMT+10) and can assist you with any inquiries or concerns you may have.

Answer: If you need to cancel your trip, please contact us as soon as possible. We’ll review your booking details, including cancellation policies, and guide you through the process to minimize any potential penalties.

Answer: It depends on your type of booking class. Lower fares typically don’t allow refunds and have high fees to make changes once it’s booked.

Higher fares typically offer less restrictions to make changes and allows for refunds.